Two-factor authentication reduces the risk of unauthorized access by requiring a second verification step. We support common 2FA methods such as authenticator apps and SMS codes, depending on regional availability and account settings. Enabling 2FA strengthens your account security with minimal inconvenience.
If you enable 2FA, keep backup codes in a secure place in case you change devices. Our support team can assist with recovery if you lose access to your secondary authentication method, but expect identity verification for security.
We notify you of key account events such as password changes, withdrawals and suspicious login attempts. These notifications help you respond quickly to potential unauthorized activity and maintain control over your account. You can configure notification preferences in account settings.
Active session lists help you review where your account is signed in and end sessions you do not recognize. Regularly reviewing sessions and updating passwords reduces the risk of unauthorized access.
Contact our support team for prompt assistance with account access and password recovery.
Begin password recovery by using the forgot password link on the login page. Follow the instructions that we send to your registered email to reset your credentials. If you encounter difficulties, our support team will verify your identity and help restore access while protecting account security.
For enhanced protection, change your password regularly and avoid reusing passwords across services. A strong password combined with 2FA offers robust protection for your account.
We collect login metadata for security monitoring and fraud prevention while respecting user privacy. This data helps detect anomalous behavior and trigger protective actions when necessary. We retain only required information and handle it according to our privacy policy.
If you have concerns about how login data is used, contact our support team and we will provide clear information on data handling and available privacy controls to help you manage your account settings.
Navigate to security settings after login and follow the prompts to enable an authenticator app or SMS-based 2FA if available.
Immediately change your password, end unknown sessions and contact support to secure your account and investigate the activity.
Login notifications for key events are enabled to keep you informed. You may manage notification preferences in your account settings.
Yes. Support will guide you through identity verification steps to recover access safely, which may include providing ID documents.
